Using a Virtual Assistant for Scheduling, Dispatch, and Project Management in Construction?

October 12, 2025
by a professional from Miami University of Ohio in Denver, CO, USA
I’m looking for guidance and best practices from those who have successfully used a Virtual Assistant (VA) to schedule projects, dispatch employees, and manage work schedules. In particular, I’d love to learn:
What countries and services you’ve found success with
What tools or systems are working well for you
Any best practices you’ve discovered for communication, accountability, or training
Background:
I acquired a high-production concrete flatwork business about a year ago. We serve large home builders who award us all of the concrete work for each neighborhood — typically 2–5 years per development — including garages, porches, patios, driveways, and sidewalks. Each day we pour in two neighborhoods, completing 2–10 items per day.
When I acquired the business, the seller was personally handling all accounting, measuring, project scheduling, concrete ordering, and employee dispatch.
So far, I’ve successfully hired and onboarded a VA to handle bookkeeping (client invoicing, vendor expenses, payroll, etc.). I’ve also trained my setup team to send measurements directly to our accountant to streamline invoicing.
Now, I’m looking to delegate project scheduling, concrete ordering, and employee dispatch — and would appreciate insights from anyone who’s effectively integrated a VA into these types of operational roles.
If you’re interested in more of my story, I was recently on Acquiring Minds (September 2025 episode titled “A Few Hours a Week, A Few States Away.”)
from Emory University in Saugerties, NY, USA
in Jaipur, Rajasthan, India