Acceptable level of diligence

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September 14, 2024

by a searcher from University of Virginia in Chattanooga, TN, USA

I’m under LOI on a small deal and the seller is hesitant to export and share his quickbooks because he says they have intermingled their personal information and assets. Rather than fight with him about what he can and can’t show me, I’d rather just ask for the stuff I need for diligence. What’s the minimum level of information you would need to feel comfortable moving forward on a deal? For what it’s worth, I think the guy is honest and trustworthy, just private vs. trying to hide something. Just my gut reaction though.

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Reply by a searcher
from Massachusetts Institute of Technology in Apex, NC, USA
Second what William said but I'd add run instead of walk.

There is so much that can be manipulated in a business books (tax returns are nice but often don't give enough info IMO - just what guy is willing to tell gov't). Just with inventory, A/R, someone could easily swing 10% and no one would be the wiser. Large public companies routinely count their inventory "wrong" by millions of dollars.

3rd party would be fine if he doesn't want you to have access.

The only cavet to this is if a) you know industry well b/c you run business in it b) you're buying for topline only for bolt-on c) it's so dirt cheap it's nearly impossible for it to go wrong (e.g. assets can be sold (not bought) for more than purchase price)

To quote old poker saying, if you can't tell who's the sucker at the table, it's you.
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Reply by a searcher
from Harvard University in Cambridge, MA, USA
In my experience smaller buyers are often the most reluctant to share info and feel they've shared everything under the sun when you haven't even gotten the basics. What I've found works is 1) going step-by-step so that they gain trust and 2) leverage the broker to explain how the process works. That being said, a Quickbooks pull is one of the very first items on the diligence list and if business and personal experiences are so commingled that invites some questions. It's one thing to have personal expenses in there, but if revenue is in any way commingled that would be a flag for me, because it would be different to ascertain what will be yours upon purchase.
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