Accessing Your SBA Loan Details in Real Time

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May 27, 2022

by a searcher from Indiana University at Bloomington in Chicago, IL, USA

Here's a way to track your SBA loan agnostic of your bank (especially when the bank sells your loan and they want to do as little as possible to provide customer service post close).

I just came across the Capital Access Financial System (CAFS); link below. Our bank only sends monthly statements via snail mail. In a rising interest rate environment and with how unreliable the postal service is I was getting frustrated that I could not get real time updates on my SBA loan (e.g. current interest rate, outstanding balance, % principal paid monthly). I'm currently in the process of setting this up on CAFS, which will take time (I'm assuming 3-4 hours) as our bank will have to create a profile / input information).

Wish I had known this was an option back when we were closing. Would have saved me lots of time communicating with the bank and trying to track down lost statements that were supposedly delivered via snail mail.

https://www.sba.gov/funding-programs/loans/make-payment-sba#section-header-0

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Reply by a searcher
from Indiana University at Bloomington in Chicago, IL, USA
A bit of a follow-up on this. Super easy to create a profile on the CAFS site and gain access to your loan history. I encountered a problem where only my SBA fees are showing up, none of my monthly payments or P&I breakout. My bank and the SBA are pointing fingers at each other. I'm trying to figure out how to fix this as the info in the CAFS system is meaningless to me as is. I will follow up with an update once I have a resolution.
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Reply by a searcher
from Indiana University at Bloomington in Chicago, IL, USA
You are very welcome Jamie! Glad I could help potentially one person.
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