DEAL: Knowledge Process Outsourcing (KPO) Company based in India

Outsourcing is the transfer of processes that were originally done in-house, to a 3rd party. Whereas, Business Process Outsourcing (BPO) and Information Technology Outsourcing (ITO) are well known strategies, a new type of outsourcing is emerging: Knowledge Process Outsourcing (KPO). KPO involves the outsourcing of knowledge intensive work. The service provided by a KPO company can be classified as highly complex, customized, requiring advanced analytical capabilities and industry knowledge as well as judgment and evaluation skills. Clients seek to profit from the expertise developed by specialized service providers, without the need to evolve through the expensive knowledge creation stages themselves. The service provision requires accumulation, creation, and/or dissemination of knowledge on short-, mid- or long-term. The creation of knowledge involves intellectual activities such as analysis, pattern recognition, design, evaluation and judgment: • It converts poorly defined, unstructured input into insight & value • Output is standard, semi customized or fully customized The global knowledge services outsourcing market can be segmented into 6 sectors: • Business Research • Market Research • Data Management • Data Modeling and Analytics o Supply Chain Analytics o HR Analytics o CRM Analytics o Risk Analytics o Sales & Marketing Analytics o Financial Analytics • Legal Process Outsourcing (LPO) • Research & Development

KPO should be considered as the next stage in BPO. Established in 2012; An ISO 9001 & ISO###-###-#### certified organization. Employees: 90+ CAGR (last 5 years): 50% +

Contact: TRANSWORLD Business Advisors (www.tworld.com) Phone: +###-###-#### Email: redacted India
industry: Business Services
sba eligibility: no
revenue: $600,000
ebitda: $120,000


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