ETA-er's using AI in their acquired business?

May 11, 2026

by a professional from INSEAD in Denver, CO, USA

Has anyone out there acquired and started implementing AI strategically in their acquired business operations? So much talk about AI but I want to know what people are actually doing to improve margins, scale, be more efficient, etc. Not just theory - actual application.

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Reply by a professional-accounting
from University of Notre Dame in Boca Raton, FL, USA

Hey Christi, at Fairlane we utilize a hybrid team (US + international) to take over back office, accounting, and FP&A operations for our clients, usually allowing fixed cost savings upfront. Initially, it's always an intense implementation sprint, learning the systems, improving and establishing the processes, etc. After the implementation, we utilize AI for automating certain processes like collating data, payroll calcs, and speeding up administrative processes. We also utilize AI to build out custom KPI dashboards for clients as well. Generally I've found it helps us pass along those savings to clients, but it's savings by many incremental efficiency improvements. For the businesses I own, we utilize an AI call service that can answer and book appointments for overflow and off-hours, which basically replaces the underwhelming services like AnswerConnect. Also know marketing-focused folks are using it for local SEO and PPC etc.

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