Experience in marketplace business growth??

July 29, 2025
by a searcher from Touro University in Bluffton, South Carolina, United States
Hi all! Physician by background. I’m in the process of launching a new two-sided marketplace in the healthcare space. We’re preparing for a soft launch in a major U.S. city this fall and would love to learn from those of you who have experience building, investing in, or advising marketplaces.
Specifically, I’m hoping to tap into your expertise around:
Common early pitfalls marketplaces face (tech, operations, legal, etc.)
Best ways to balance supply and demand as we grow each side
Key metrics to track in the first 3–6 months to guide decisions
Lessons learned around trust, retention, and pricing strategy
When and how to know it's time to expand to the next market
We’re bootstrapped for now and focused on meaningful traction over vanity metrics. If you’ve been involved in scaling a marketplace or seen one succeed (or fail), I’d be incredibly grateful for any advice, red flags, or resources you’d be willing to share.
Feel free to reply here or DM me — thank you in advance for your insight and generosity.
from Syracuse University in New York, NY, USA
in Overland Park, KS, USA