Experience with implementing AI automations

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by a professional from University of Groningen
in Munich, Germany

1yr ago

Experience with implementing AI automations

I was wondering if anyone on this platform has implemented AI automation solutions. What has your experience been with them? Did they work as expected? Do they occasionally make mistakes?

I'm asking because we are trying out some AI solutions ourselves. We've noticed that AI can be super helpful with certain processes, but it tends to be error prone in others.

We are researching which types of processes are suitable for AI automation and which are not. We're also trying to understand why some processes are harder to automate with AI.

If you have any insights or experiences to share, I'd greatly appreciate it. Thank you!

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reply by a professional 1yr ago
from University of Groningen in Munich, Germany

Totally agree. We do notice that the error rate is very much reduced by proper prompting and making good feedbackloops in your program. Hopefully when the next generation of gen-ai comes out it will be reduced even more.

reply by a professional 1yr ago
from University of Groningen in Munich, Germany

Seems like you figured out most of the current usecases. With AI callers you mean inbound appointment setting or have you succesfully also used it in outbound?