Free/Low Cost Expert Calls with Current/Former Customers & Employees?

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June 18, 2025

by a searcher from Queens University in San Francisco, CA, USA

Has anyone had success or can provide any tactical guidance on setting up free or low cost expert calls with current / former customers & employees of a target and competitors? Working with a tight budget and wanted to see what creative ideas people had, also with the caveat that remaining anonymous throughout diligence is important to get unbiased views from the interviewees.
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Reply by a searcher
from Indiana University at Bloomington in Carmel, IN, USA
Bruce Kidd is a great person to work with on customer diligence. https://www.linkedin.com/in/brucekidd1/
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Reply by a searcher
from University of Strathclyde in Melbourne VIC, Australia
LinkedIn outreach for a 15 minutes call has worked ok for me. I try to do it with those in the industry but not a direct competitor though due to confidentiality considerations. Eg could consider another city
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