Help with Data Axle - Credit Card Error

Hi Folks, I am trying to use the Data Axle database in order to obtain the emails of owners for an outreach campaign. I was successful on one attempt, but I keep getting the following: Credit card error #3 error: Amount must be at least $0.50 usd Please contact redacted guess the purchase has to be more than 50 cents (which is the per record fee).. I tried buying more than one record but I still get the error. I reached out to redacted but I have not heard back.

Any assistance would be greatly appreciated. Regards, Rob