Is anyone else struggling to find good employees to answer inbound calls?

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November 09, 2024

by a searcher from Ursinus College in Anchorage, AK, USA

I recently acquired a business that has struggled to hire and retain receptionists. I’m now in a situation where my technical, revenue generating staff or myself are answering inbound calls.

Has anyone else run into this problem or, better yet, solved it?

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Reply by a searcher
from University of Florida in Miami, FL, USA
What type of calls are they? Have you considered outsourcing?
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Reply by a professional
in San Francisco, CA, USA
happy to chat regarding this - my email is redacted
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