Looking for Advice on Home Services Dispatch and Field Management Software

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August 04, 2025

by a searcher from New York University - Leonard N. Stern School of Business in New York, NY, USA

Hi I'm currently the COO of an HVAC company based in NYC that has a blend of commercial and residential clients. Would love to connect to anyone who has implemented software such as House Call Pro, Service Titan or Field Edge.
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Reply by a searcher
from New York University in New York, NY, USA
Service Titan is definitely the gold standard, but it can be pricey if you have a small team (<4 field techs). I recommend reaching out to the different providers and sitting through a few demos to determine what is best for you (based on pricing, your business model / head count, etc).
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Reply by a searcher
from University of Alabama in New York, NY, USA
^redacted‌ one other point of consideration here depending on what your co. owners aim to accomplish... if they are hoping to be picked up by PE doing a rollup, it makes for a FAR easier integration if they are already running on the best of breed system, which in this case is ServiceTitan. Expensive, yes, but may be worth that near term pain to simplify that piece of the equation down the road.
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