I'm looking at a restoration and remediation deal; on paper it's appealing: non-discretionary demand, a carrier paying the bill, certification barriers. I'd like to better understand the nuances of the industy, specifically: - Where the work really comes from, and which channels survive a change in ownership - Whether TPA programs are worth the volume or slowly compress your pricing - Whether holding the GC license to capture the rebuild is the advantage people describe - How you staff and forecast when one large loss can be a third of the year - What the carrier payment cycle does to working capital - What the growth levers are - Competitive dynamics with franchises If you're familiar with the space, I'd love to connnect Thank you!