Hey everyone,
How do you measure how good your "culture" is in your acquisitions?
I think we all mostly work on gut feeling, but are there any good ways to actually measure performance as it relates to culture?
In other words, at what point do you say "we have a good culture" vs "we have a bad culture"?
Thanks!
Measuring the impact of culture?
by a searcher from University of Florida - Warrington College of Business Administration
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Culture is essentially a set of social norms a group subscribes to. Good social norms for one business may not be good social norms for another.
Maybe the approach is to ask the sellers (owners) what they think the social norms are in the business currently then hand pick some employees randomly and ask them the same. If the responses are similar - that's a good sign. If not, you can conclude that owners have not been intentional about nurturing culture and that's not good.
There are various "pulse check" tools you can use to measure engagement, which I think many people have already discussed. It's nuanced though, because there isn't a one-size-fits-all solution.