MSP Recommendations

January 06, 2026

by a searcher from The University of Chicago - Booth School of Business in 2122 W Le Moyne St, Chicago, IL 60622, USA

We are evaluating replacing our current MSP to facilitate the ongoing growth of our business. Requirements: - 24/7 support - Microsoft partner - On Site Support across multiple North American locations (this is the tough one) - Ideally Acumatica ERP expertise Any recommendations from other operators? I know there are folks on here who have purchased an MSP, but I would prefer a direct customer referral. Thanks in advance.

Reply by a searcher
from University of Virginia in Bethesda, MD, USA

Hey Darrin, I'm also a 2x MSP owner. Finding an MSP that has Accumatica experience beyond, 'is it opening or not?' is complicated. Those are typically more Finance ERP tech consultants. I was one for a 8 years and am familiar with Accumatica (highly customizable makes it one of the more complicated ERPs that requires a lot of training / coaching sessions to work through customization). If Patrick can't help you, let me know. I can cover most of the US, depending on your onsite response time.

Reply by a searcher
from Vanderbilt University in San Antonio, TX, USA

Hey Darrin, fellow Booth self-funded searcher here. I fall into the camp of bought an MSP. Dropping my email in case you do not get any direct customer referrals and want to chat: redacted Even if we are not the right solution, happy to guide on what to look out for.

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