Operator needed for an MSP business in the Midwest.
February 05, 2026
by a searcher from The University of Michigan - Stephen M. Ross School of Business in Austin, TX, USA
CEO / Operator – Managed Service Provider (MSP)
Location: Indianapolis, IN
Industry: IT Services / Managed Services
Rev: $6.7m
ARR: $4.7m
Adj. EBITDA: $1.2m
We are an entrepreneurial investment group acquiring and growing a Managed Service Provider (MSP) in Indianapolis and are seeking a hands-on business operator to lead day-to-day operations and drive long-term growth.
This is a unique opportunity for an experienced IT professional who wants to step into a leadership role with significant responsibility and upside tied to performance.
Key Responsibilities
Oversee daily operations of the MSP, including service delivery, team management, and client satisfaction
Lead and mentor technical staff while helping recruit additional talent as the business grows
Maintain and strengthen relationships with existing clients; support business development efforts
Implement operational best practices, systems, and processes to improve efficiency and scalability
Manage vendor relationships and technology standards
Take ownership of financial performance, including budgeting, forecasting, and cost control
Qualifications
Strong background in IT services, managed services, or a related technical field
Experience managing IT teams and client environments
Solid understanding of MSP tools, service delivery models, and cybersecurity best practices
Proven leadership, communication, and organizational skills
Business acumen and comfort managing budgets and performance metrics
Ideal Candidate
Entrepreneurial mindset with a desire to run and grow a business
Comfortable taking ownership and being accountable for results
Interested in a long-term leadership opportunity with performance-based upside
Additional Requirement
As part of the acquisition structure, the selected operator must be willing and financially able to personally guarantee a portion of the business acquisition loan.
Compensation
Compensation will include a competitive base salary, performance-based incentives, and the opportunity for meaningful equity participation.
Email me your resume at redacted
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