Plumbing Field Service App with Netsuite Integration

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April 21, 2023

by a searcher from University of Colorado at Boulder in Tucson, AZ, USA

Hello -

I wanted to see if anyone has suggestions for a plumbing field service app that integrates with Netsuite? We're needing an app which allows us to schedule, create estimates, search inventory, and process payments while at a customer site. Thanks

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Reply by a searcher
in Portland, OR, USA
I recommend considering these two FSM applications, which I've seen integrated for similar companies: FieldAware: A highly customizable solution offering features like scheduling, work order management, estimates, inventory management, and payment processing. Its real-time data synchronization with Netsuite is seamless, thanks to native integration capabilities.
ServiceTitan: Designed specifically for the home service industry, it provides a comprehensive suite of features, including scheduling, dispatching, estimates, invoicing, and payment processing. Its integration with Netsuite is facilitated through a secure API connection, ensuring smooth data exchange.
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Reply by a searcher
from University of Virginia in Bethesda, MD, USA
Thanks Luke - Service Titan;s Build Ops is used for HVAC / plumbing companies, although it's the premier product (read price) and you'd need a custom integration with NetSuite (i think, as Vipin pointed out). Here's the G2 list to evaluate - https://www.g2.com/products/buildops/competitors/alternatives
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