Seeking Advice: Navigating "Operator" conversation with Seller

searcher profile

September 26, 2024

by a searcher in Houston, TX, USA

Original plan was to buy the business, promote lead/key employee as manager of the day to day while still learning and overseeing the business and maintaining W2 for ~6 months, then exit W2 and oversee business strategy/growth. Key employee operates business when owner is on vacation and has been with the business 12 of 15 years in business.

I would work remotely at W2 from the business location twice a week.

Discussed this plan with seller and he is nervous of this plan to the point of killing the deal.

How would you approach further conversations with the seller knowing I want to maintain W2 for ~6 months due to financial and personal reasons?

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commentor profile
Reply by a searcher
in Houston, TX, USA
Agree with previous responses that it's a good sign the seller is concerned and that there's not much practical advice for how to handle it until you know why that makes the seller so nervous.

One entry to that might be the "labeling" technique, where you say something like "it seems like you feel..." (Bill can hold things together for a few weeks but not a few months | that I'm not sufficiently committed to the success of the company | that this company requires a firm hand on the tiller at all times | any plausible thing that might be the issue). If you guess correctly that is likely to open the conversation. If you guess incorrectly, the chances are just as good that the seller will feel compelled to correct you -- "no, no, it's not that, it's..." (some other thing). Either way you stand a decent chance of getting the issue out in the open where it can be considered and addressed.

Best wishes!
commentor profile
Reply by a searcher
from Duke University in New York, NY, USA
I would be encouraged that the seller actually cares about the future of the business following the transaction. They ultimately know the business and existing team more than any buyer can, so I would try to understand but ultimately trust their concerns. One suggestion would be to socialize the idea of an extended hand-off / transition period to help bridge the 6 months you require.
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