Seeking IT Services provider

searcher profile

July 16, 2020

by a searcher from University of Pennsylvania - The Wharton School in Miami, FL, USA

Hi Searchfunders

Seeking an IT Services provider, preferably based in Portland (2 locations) than can also service LA (1 location). The Company is 100% cloud - no servers on site, etc and all MSFT. Services needed will be:
1. Onboarding, offboarding, and availability for remote and on site workstation service (90% of services) 2. Equipment procurement and setup 3. Network maintenance. In each office, we have two pipes with SD WAN to act as an intelligent 'switch' between the two: 1 Gig fiber 300MB coax internet 4. System architecture for office move - (moving into a new office in Portland in '21 and need help setting up the system).

Thanks in advance for any recommendations.

Jason

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commentor profile
Reply by a searcher
in Seattle, WA, USA
There's a couple of ways to slice this. For the most part your higher-end managed service providers (MSPs) that are good for the cloud piece will be overkill for the local grunt work. Unless you get lucky and find an MSP who happens to be growing the same way geographically, you'll generally have the MSP in charge of it all, (with managed services agents loaded on everything), and then if onsite work is needed local providers acting as "remote hands" for the MSP.
commentor profile
Reply by a searcher
from The University of Chicago in Santa Cruz, CA, USA
If I was a newish born-in-cloud company, I would look at Electric.ai. They have an interesting approach that runs on slack and automates onboarding. Never used them though
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