Software Systems Upgrade post acquisition

August 13, 2021

by a searcher from Harvard University - Harvard Business School in Wichita, KS, USA

Hi All,

What is your experience of upgrading/introducing new software systems (ERP, HRMS, etc.) post acquisition? Are there usually off the shelf solutions that one can implement or would someone benefit more by contracting with a small soft. dev. firm to develop bespoke solution?

Thank you and have a great day!

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Reply by a searcher
from California State Polytechnic University in Los Angeles, CA, USA

It is usually best to go with something off the shelf and many times, there is some lite customizations that can be done to meet your organizations needs. In my previous roles, I have lead the scoping and implementing of software solutions for Customer Service/Success and Digital Marketing teams. While there were a couple instances that required customer solutions be built, the vast majority of use cases were met with current out of the box software. I am happy to discuss my experience working on the inside and in the weeds.

Reply by a searcher
from The University of Texas at Austin in Chicago, IL, USA

I've done a lot of software implementations for newly acquired companies purchased by middle market private equity firms. It almost never makes sense to develop a bespoke solution because the cost is so prohibitive. There are out of the box solutions that can be configured to meet your company's needs. As far as which one is the best choice for your company, it really depends on your company's specific requirements. I'd be happy to have a conversation with you about it if you want. Feel free to DM me.

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