Under LOI – Tech-Enabled Hospitality Staffing Business with Scalable SaaS Platform
November 10, 2025
by a searcher from University of Southern California - Marshall School of Business in Los Angeles, CA, USA
A 25 year-old, highly established hospitality staffing and workforce solutions business based in Los Angeles serving enterprise clients across multiple states including California, Nevada, and Washington, with expansion into new East Coast markets underway. The company provides on demand, long term, and direct hire placements for hotels, universities, hospitals, corporate dining programs, and large event venues.
Unlike app based staffing marketplaces, this business blends high touch account management with a proprietary workforce management software platform that automates scheduling, payroll, billing, and compliance. The software, currently used internally, has strong potential for white label SaaS licensing to other agencies in the space.
**Key Highlights**
- 25-year operating history with recurring enterprise contracts across hospitality, healthcare, and higher education sectors
- Multi-state footprint in California, Nevada, and Washington, with East Coast expansion launching in 2026
- Proprietary workforce management and payroll software platform included, providing SaaS licensing potential
- 2,000+ active field employees supported by a lean 15-person administrative team
**Growth Opportunities**
- Software Licensing: Monetize the in house software as a white label SaaS solution
- Sales Infrastructure: Build outbound sales to reactivate dormant clients and pursue enterprise RFPs
- Margin Optimization: Reduce reliance on factoring and optimize pricing and backend efficiency through Agentic AI, automation, and process improvements to scale margins from 4–6% to 10–20%
- Geographic Expansion: Leverage existing enterprise relationships to enter new high demand markets
- M&A Roll Up: Acquire smaller regional staffing agencies to create a multi state network
**Reason for Sale**
The founder is retiring for health reasons after more than two decades in the industry. Senior management and key operational staff are expected to remain post-transaction to ensure a seamless transition.
**Capital Raise Details**
Willowbrook Capital is seeking equity partners to co-fund the acquisition alongside SBA financing and a seller note. Ideal investors have experience in staffing, workforce solutions, or tech-enabled services and can contribute operational or sales infrastructure expertise.
If you’d like to learn more, DM me or comment below with your email and experience in the staffing industry to receive the NDA and additional information. Thanks.
from University of Chicago in San Francisco, CA, USA