Using a Virtual Assistant for Scheduling, Dispatch, and Project Management in Construction?

professional profile

October 12, 2025

by a professional from Miami University of Ohio in Denver, CO, USA

I’m looking for guidance and best practices from those who have successfully used a Virtual Assistant (VA) to schedule projects, dispatch employees, and manage work schedules. In particular, I’d love to learn: What countries and services you’ve found success with What tools or systems are working well for you Any best practices you’ve discovered for communication, accountability, or training Background: I acquired a high-production concrete flatwork business about a year ago. We serve large home builders who award us all of the concrete work for each neighborhood — typically 2–5 years per development — including garages, porches, patios, driveways, and sidewalks. Each day we pour in two neighborhoods, completing 2–10 items per day. When I acquired the business, the seller was personally handling all accounting, measuring, project scheduling, concrete ordering, and employee dispatch. So far, I’ve successfully hired and onboarded a VA to handle bookkeeping (client invoicing, vendor expenses, payroll, etc.). I’ve also trained my setup team to send measurements directly to our accountant to streamline invoicing. Now, I’m looking to delegate project scheduling, concrete ordering, and employee dispatch — and would appreciate insights from anyone who’s effectively integrated a VA into these types of operational roles. If you’re interested in more of my story, I was recently on Acquiring Minds (September 2025 episode titled “A Few Hours a Week, A Few States Away.”)
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Reply by a searcher
from University of Notre Dame in Austin, TX, USA
Thanks, ^redacted‌. ^redacted‌, I currently run a construction company and we do some horizontal multi-family, similar to track homes. Migrating to Acumatica has been key to our success (there is a scheduling feature in there as well). We use slack religiously, which has worked really well to communicate from field to back office with pictures. There is no easy answer but huge opportunities for improvement.
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Reply by a searcher
from Emory University in Saugerties, NY, USA
I have found it difficult to integrate VAs into operations without a robust backend software. Either custom or customized. Jobber would be a good starting point. They can integrate just about anything and have seen it all. Wish I could be more help.
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