Has anyone found a reliable Virtual Assistant?

October 10, 2023

by a searcher in Austin, TX, USA

This is more of a general question but, has anyone found a reliable VA? I find myself going through quite a few when I realize they aren't as qualified as they present themselves to be.

Thanks.

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Reply by a searcher
from Texas A&M University in Austin, TX, USA

Definitely set up paid trials and test them out over a period of time. There are reliable and talented ones for sure. It's just a numbers game as you sort through the list.

Reply by a searcher
from University of Ottawa in Ottawa, ON, Canada

The most important thing to consider is the interview and trial process to make sure they are a good fit. When doing a job post, place in there a unique question to make sure they read the job description and can follow instructions (e.g. reply to this job post with your favourite colour). Your trial process can be just one task, to see how they perform and how they engage with you. Remember, they are basically a contractor, so treat them well, and communicate as much as humanly possible. It is often the lack of communication with VAs that cause things to go wrong. They can up and quit on you if they feel they are being treated unfairly. You are here to work together, not boss them around. Be firm and fair in your dealings with people, it goes a long way. Other things to consider are time zones and currency depending on your situation. It may be a cliché, but sometimes you get what you pay for, so don't go for the cheapest option, which is why the initial period is critical. Good luck!

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