Warehouse Automation / 3PL Due Diligence Question

I'm evaluating a business in the warehouse automation and conveyor services business and am looking to speak with operators who have experience running automated warehouses, distribution centers, or 3PL facilities. A few questions I'm trying to understand: - What are the biggest operational challenges with conveyor and warehouse automation systems? - How do you handle maintenance and service support today? - What would you want from an ideal service partner? If you have experience in warehouse operations, automation engineering, maintenance, or 3PL management, I'd appreciate the opportunity for a short call. Please comment or DM me. Happy to return the favor however I can. Thanks!