What are you paying your IT Services/MSP?

June 19, 2025
by a searcher in Denver, CO, USA
Howdy, Folks. Curious for market data points on what folks are paying their managed service provider per month/year? For those willing to share:
1. Monthly or annual cost?
2. Flat fee or tied to # of devices/people?
3. How many employees? Type of business/industry?
4. Co-located or distributed team?
5. Any other nuance that would affect your costs? (i.e. MSP maintains on-prem server, network, or other special software/hardware)
For context, I run a 12-person professional services firm across 4 locations in Colorado. We pay a local MSP roughly $100/pp/mo and then bill each location (and the associated network/printers/wifi) as another 'person'. Math shakes out to $1600/mo – 12ppl + 4 locations.