When evaluating MSP acquisition targets, watch for AI fluency in the ranks

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by a professional from Embry-Riddle Aeronautical University
in Orlando, FL, USA

1yr ago

When evaluating MSP acquisition targets, watch for AI fluency in the ranks

It’s not just about revenue or margins anymore—entry-level techs who leverage AI are resolving tickets 30-40% faster and driving client satisfaction higher than mid-level staff who aren’t. For search funders and investors, this matters because: - Operational Efficiency – AI-skilled juniors mean lower support costs and faster renewals. - Value Creation – Companies with AI-enabled teams command higher multiples in exit scenarios. - Scalability – A workforce that knows tools like ChatGPT, IT Glue AI Assist, and Atera AI is ready to grow without proportional headcount increases. I break down the full implications and real-world examples in my latest article: - redacted Drop a comment with “5-Blueprint Reports” to get a free Benchmark & Blueprint Report (limited to the first 5) with peer-group insights on AI adoption across MSPs. Want to discuss how AI impacts your next deal? Book a free strategy session—no pitch, just strategic insights: - redacted #SearchFunders #MSPAcquisition #AIEnablement #OperationalExcellence #ValueCreation

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reply by a professional 1yr ago
from Embry in Orlando, FL, USA

Amy - You are winner #4, I am happy to provide you with a customized Benchmark & Blueprint Report for an MSP. To tailor it specifically, could you please provide the following four parameters? What was the MSP’s revenue over the last 12 months? How many years has the MSP been in business? How many employees does the MSP currently have? What is the average wage per employee? Once I receive this information, I’ll generate the report and email it to you. I’d also be glad to review the results with you in a brief Teams meeting. By the way, I’ll need your email address to send the report. You can reach me directly at redacted . I respond quickest via email.

reply by a professional 11mos ago
from Embry in Orlando, FL, USA

Please send me 4 parameters so I can send you this report. Years in business, number of employees, Revenue leading 12 months, average wage of employees.