When evaluating MSP acquisition targets, watch for AI fluency in the ranks

It’s not just about revenue or margins anymore—entry-level techs who leverage AI are resolving tickets 30-40% faster and driving client satisfaction higher than mid-level staff who aren’t. For search funders and investors, this matters because: - Operational Efficiency – AI-skilled juniors mean lower support costs and faster renewals. - Value Creation – Companies with AI-enabled teams command higher multiples in exit scenarios. - Scalability – A workforce that knows tools like ChatGPT, IT Glue AI Assist, and Atera AI is ready to grow without proportional headcount increases. I break down the full implications and real-world examples in my latest article: - https://www.linkedin.com/pulse/67-entry-level-hires-outperform-mid-level-employees-when-paul-daigle-2uwfe Drop a comment with “5-Blueprint Reports” to get a free Benchmark & Blueprint Report (limited to the first 5) with peer-group insights on AI adoption across MSPs. Want to discuss how AI impacts your next deal? Book a free strategy session—no pitch, just strategic insights: - https://bizadvisoryboard.bookafy.com/service/30-minute-Free-1st-strategy-session #SearchFunders #MSPAcquisition #AIEnablement #OperationalExcellence #ValueCreation