Why Customer Due Diligence?

professional profile

July 16, 2025

by a professional from Stanford University - Graduate School of Business in Chicago, IL, USA

Conducting Customer Due Diligence is as critical as conducting Financial Due Diligence and Legal Due Diligence. It's imperative to understand Customer retention and how Customers will contribute to value creation post-acquisition. To learn more about WHIZDOM's Customer Due Diligence services, contact me at redacted or set up a convenient time to talk at https://calendly.com/ivy-millman/phone-meeting
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commentor profile
Reply by a professional
from University of Southern California in North Palm Beach, FL, USA
This is hugely important. The smartest buyers do it early. No later than shortly after the LOI. My clients don't need to pay me to do it for them because I show them what they need to do. And then when they need more expertise, they outsource it to me or other people who know how to do this when "enough" is not enough.
commentor profile
Reply by a searcher
from Columbia University in New York, NY, USA
At what stage of the overall DD process are you usually involved?
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