Patients call thinking they already paid — but your billing report still shows a balance. A big chunk of patient AR isn't a collections problem; it's a posting problem. These are the 4 patient payment posting mistakes we see most often when we audit independent practices. Chapters: 00:00 Patient AR isn't a collections problem — it's a posting problem 00:32 Why this episode matters (part 3 of a 4-part series) 01:50 Mistake 1 — Unapplied patient credits 05:20 Mistake 2 — Payer balances shifted to patients by mistake 08:58 Free payment posting checklist 09:22 Mistake 3 — Misposting coinsurance as copays 12:04 Mistake 4 — Unauthorized write-offs 14:43 Recap of all 4 mistakes 16:31 Subscribe + what's next Physician-run billing for independent practices. We find the money you're missing and show you the numbers every month.